Barak Berkowitz ([info]barakb25) wrote in [info]news,
2007-06-01 17:31:00

Next Steps

Hello again.

 

I want to update you on the status of correcting the issues that occurred earlier this week:

First, all journals and communities that were suspended that did not clearly violate community policies have been restored. Over the weekend and into the next couple of weeks we will be doing the following:

  1. We will contact each user whose journal was both suspended and then restored to explain how they were swept up in this and to work with them to avoid further difficulties.  We expect that effort to start Monday and take several days.
  2. We will be compiling and reviewing the input we have received as comments, voicemails and faxes, that made suggestions about how we could improve our policies and procedures.
  3. Using this input as well as input from outside groups, such as the EFF, we will review and possibly redefine some of our policies.
  4. Then we will review the procedures we use to implement our policies and the standard communications we use in the implementation of those policies.
  5. We will also review all of our abuse procedures and standard communications to users to see if we can do a better job in dealing with abuse issues.

We’ve been getting your calls and faxes, reading comments and posts. While we can’t answer each one individually, we do hear you and your input will be taken into account during this process. Will everyone be happy?  No.  Do I think we can end up with better guidelines, procedures and processes? Yes.

 

As I said before, we have a lot of work to do. We are trying hard to keep LJ a community where free speech and the protection of children and victims and others can coexist. We appreciate your input in this process.

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[info]musical_junkie

June 2 2007, 00:54:03 UTC 4 years ago

First?

[info]pie_is_good

June 2 2007, 00:54:36 UTC 4 years ago

You are not as definitive about your position as the person two post ago. ^_^

[info]musical_junkie

4 years ago

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[info]lumy12

4 years ago

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[info]necrotica

4 years ago

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[info]necrotica

June 2 2007, 00:54:29 UTC 4 years ago

Well, I guess we'll see.

[info]slyfoot

June 2 2007, 04:26:32 UTC 4 years ago

I think what we'll see is that no matter what LiveJournal does, we'll still see whiny people trying to milk this for all it's worth.

Such as: I AM NOT SATISFIED. I DEMAND A BILL OF RIGHTS, A BOX OF TAMPONS, AND 7 MILLION HERMIONE ICONS. OH, AND A PUPPY. DO NOT FORGET THE PUPPY OR YOU WILL FEEL MY WRATH.

Yeah, right.

[info]xandyrd

4 years ago

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[info]slyfoot

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[info]penguinsane

4 years ago

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[info]noetic_toe

4 years ago

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[info]slyfoot

4 years ago

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[info]lumy12

June 2 2007, 00:54:33 UTC 4 years ago

First page!

[info]amiasha

June 2 2007, 06:44:55 UTC 4 years ago

Totally random, but your icon temporarily mesmerized me with prettiness. XD

[info]lumy12

4 years ago

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[info]peeping_angel

June 2 2007, 00:54:34 UTC 4 years ago

font crazy....

[info]mosspiglet

June 2 2007, 01:01:37 UTC 4 years ago

distraction technique ?

[info]peeping_angel

4 years ago

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[info]shamess_the_elf

4 years ago

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[info]7rin

4 years ago

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4 years ago

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[info]abrimfuloftasha

June 2 2007, 00:54:54 UTC 4 years ago

Hmmm :)

[info]bouncy

June 2 2007, 00:55:07 UTC 4 years ago

Thank you once again! :)

[info]sjp

June 2 2007, 00:55:09 UTC 4 years ago

Thanks.

[info]madeofmeat

June 2 2007, 00:55:34 UTC 4 years ago

Thank you. Your response to this situation has been nothing short of excellent.

[info]herbmcsidhe

June 2 2007, 20:37:25 UTC 4 years ago

Nothing short of excellent? You and I have serious differences as to the quality of excellence. Six Apart/LiveJournal's response to this has been slow, inadequate, misleading, and frankly, offensive.

Yes, they have admitted they did "some things wrong". Yes, they are/have restoring several of the suspended journals/communities. However, the heavy handed approach they took in this step, the lack of communication between management and the LJ Abuse team and the initial stonewalling of LJ users is inexcuseable.

While I do appreciate Mr. Berkowitz's sincere-sounding apology and promise of further investigation and explanation, in so many ways it is simply "too little - too late." The damage to the credibility of SA/LJ has been done.

[info]tempusfrangit

4 years ago

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[info]madeofmeat

4 years ago

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[info]ms_daisy_cutter

4 years ago

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[info]madeofmeat

4 years ago

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[info]madeofmeat

4 years ago

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[info]mantriddrone

4 years ago

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[info]madeofmeat

4 years ago

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[info]willdevine

June 2 2007, 00:55:39 UTC 4 years ago

I understand that this is a difficult situation. Nevertheless, let me say thanks for undertaking this and trying to fix things.

[info]hazeleyedfae

June 2 2007, 12:46:10 UTC 4 years ago

I blinked and missed it: what happened???

[info]willdevine

4 years ago

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[info]nightfalltwen

June 2 2007, 00:55:46 UTC 4 years ago

I appreciate your efforts in rectifying this situation.

[info]maverickmila

June 2 2007, 00:56:05 UTC 4 years ago

Excellent first step. It's good to see a company that will admit when they're wrong and take steps to make sure to correct this in the future.

[info]swingkitten9

June 2 2007, 01:33:36 UTC 4 years ago

Kitty! *smile*

[info]martiw

4 years ago

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[info]hideously

June 2 2007, 00:56:24 UTC 4 years ago

At least we're moving in the right direction..

[info]qfemale

June 2 2007, 00:56:28 UTC 4 years ago

Does that include working on the problem of 'interests' really meaning 'likes'?

If so, YAY!

[info]barakb25

June 2 2007, 01:01:28 UTC 4 years ago

yes, this includes clarifying our approach to interests.

[info]ravan

4 years ago

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[info]chibikaijuu

4 years ago

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[info]quondamquadrat

4 years ago

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[info]qfemale

4 years ago

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4 years ago

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[info]dontbeakakke

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[info]paulovastitas

June 2 2007, 00:57:03 UTC 4 years ago

This is looking a little better.

I'm waiting eagerly for the post describing in detail your policy changes and how you'll avoid trouble like this in the future.

[info]smarriveurr

June 2 2007, 01:13:49 UTC 4 years ago

#3 Using this input as well as input from outside groups, such as the EFF, we will review and possibly redefine some of our policies.

Expect a long wait. Such reviews don't happen overnight, or in a week.

[info]onetallcookie

4 years ago

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[info]restless_jedi

June 2 2007, 00:57:15 UTC 4 years ago

We appreciate the amount of work that goes into this. Please, keep us posted on the progress and procedures this time. And try not to get so much collateral damage.

[info]in_a_fairy_tale

June 2 2007, 03:12:51 UTC 4 years ago

HAHA, I love the icon. I referred to this whole thing myself as Orwellian.

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[info]qfemale

June 2 2007, 00:59:03 UTC 4 years ago

Yes because the cool kids are moving to InsaneJournal...

I'm just kidding!

[info]mosspiglet

4 years ago

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[info]qfemale

4 years ago

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4 years ago

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4 years ago

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4 years ago

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[info]qfemale

4 years ago

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4 years ago

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[info]jamminjj

June 2 2007, 00:57:29 UTC 4 years ago

I think this represents the views of a lot of people:

http://czircon.livejournal.com/971771.html?nc=5&style=mine

[info]failuresofine

June 2 2007, 01:09:04 UTC 4 years ago

Absolutely. That's a well written post.

[info]takemeback

4 years ago

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[info]zippitgood

June 2 2007, 00:57:33 UTC 4 years ago

Thank you for being so willing to correct mistakes and take the appropriate action to fix them.

Thank you.

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[info]lucypevensie

4 years ago

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[info]getaway_machine

June 2 2007, 00:59:36 UTC 4 years ago

Then why are you still here?

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[info]getaway_machine

4 years ago

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[info]vsxsalesangel

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[info]lizzie9208

June 2 2007, 00:57:38 UTC 4 years ago

Thanks. If you redefine your policies and abuse procedures, will you publish them for us to see? Or will you keep them hidden from us until you use them against us?

Keep the lines of communication open, and we'll be happy!

[info]kittykrazy

June 2 2007, 01:04:56 UTC 4 years ago

Indeed we will! =)

Ps. Nice icon, hehe

[info]lizzie9208

4 years ago

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4 years ago

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[info]young_glass

June 2 2007, 00:57:47 UTC 4 years ago

OH NOES I CAN'T WAIT TO READ ANOTHER 51 PAGES OF WHINING!

[info]mosspiglet

June 2 2007, 00:59:32 UTC 4 years ago

y the fuck do you read that shit? :o

[info]young_glass

4 years ago

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[info]ignored_tears

June 2 2007, 00:57:51 UTC 4 years ago

I hope everything with LJ soon becomes the peaceful, somewhat-wangst-free zone it used to be. Glad you hear you're working everything out. I swear, if I see another entry on my flist complaining about how they're going to move to GJ, I'm going to choke something that breathes...

[info]sophy

June 2 2007, 20:06:30 UTC 4 years ago

I hope everything with LJ soon becomes the peaceful, somewhat-wangst-free zone it used to be.

What LJ reality have you been living in?! ;)

[info]_ligaya_

4 years ago

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[info]_ligaya_

4 years ago

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[info]chosenfire28

June 2 2007, 00:57:51 UTC 4 years ago

I hope everything gets back on track.

[info]si_infuria

June 2 2007, 00:57:57 UTC 4 years ago

Things are looking up. No doubt it was a poor decision that started this mess but y'all have handled it well.

[info]gabi_desu

June 2 2007, 03:12:30 UTC 4 years ago

I cannot cahnche my layout in LJ, exist problem with that too?
Sorry my weird english..

[info]si_infuria

4 years ago

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[info]reserves

4 years ago

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4 years ago

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4 years ago

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